Returns & Exchanges

At Funluluu, we want you to love your new fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your Funluluu account and visit the 'Order History' section to select the items you wish to return and receive your unique return authorization number.

2

Pack Your Items

Carefully place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact to avoid processing delays.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing